In-bound solutions: This includes transportation of
goods, raw materials or semi-finished inventory to a client’s factory,
manufacturing or processing facility
Outbound solutions: This includes the transportation and distribution of finished products originating from a client’s facility
Primary distribution: This includes the transportation of finished products from the factory to stocking locations.
Secondary distribution: This includes the movement of goods from warehouses and stocking locations to the market
At SITICS, supply chain network design forms the core of our business. Our SCND business makes us act as a consultant who can design supply-chain solutions for our clients. SCND includes operations like transportation (which may be network-based or a bespoke operation), warehousing (including multi-user as well as lease-to-suit facilities), in-factory logistics (in order to effectively manage the movement and storage within a manufacturing facility), international freight forwarding and certain value added services (such as packaging, bundling, quality checks and kit-building).
We also have an end-to-end solutions design team who are trained and dedicated to providing customized SCND for our clients. The solutions created by our Solutions Design Team help improve a variety of supply chain elements for our clients, including cost, quality, scalability and visibility. Our Solutions Design team helps our clients in planning and designing transportation networks and can also re-model storage layouts to bring efficiency in our as well as our clients’ warehousing or in-factory logistics operations.
We use technology-enabled tools that we have developed, or helped develop, in conjunction with processes and software to design transportation, warehousing and in- factory solutions across the industry verticals we serve.
Airfreight imports and exports: Our airfreight service includes cargo pick up, cargo space booking and management, document preparation and destination customs clearance and delivery. We obtain cargo space from the airlines or their appointed agents directly. Our import shipment services include the checking of the estimated date of arrival and preparing the documentation for customs clearance upon receiving the pre-alert notification from overseas freight forwarders or clients. We also provide air charter services, pursuant to which we charter freight aircrafts for our clients.
Sea freight imports and exports: Our sea freight forwarding services include the receipt of cargo or containers from clients, document preparation, obtaining cargo space from shipping agents or from shipping lines directly, customs clearance and delivery of cargo or containers.
At SITICS, we offer separate and integrated warehousing solutions to our clients. Currently, we don’t own any warehouses, we identify warehouses to suit our client’s requirements, customize it and manage its operations.
We also provide customized billing models tailored according to business operations and preferences of our clients. All of our warehousing facilities have been obtained through lease or license arrangements with independent third parties based on our client’s requirements. The lease or license periods usually match the lease or license arrangements that we have entered into for use of the warehousing facilities for our clients. As on May 31, 2017, we have managed over 1.2 million square feet of warehousing space across India and Malaysia spread across multi-user warehouses to built-to-suit warehouses.
Our warehouse operations use certain technologies for improving productivity and increasing efficiency. We track our operating metrics through a structured process flow for each sub-operation and use practices such as the “warehouse optimization tool kit” for planning and optimizing manpower deployed in warehouse operations, a “layout optimizer” for optimizing layouts, various other technology-enabled tools for optimal storage, retrieval analysis and operations management.
In addition, we also customize material handling requirements for our clients. Being a trendsetter, we are also exploring atomization of warehouses through Robotics and IoT to build the next generation warehouse solutions.
Our last mile delivery includes supply channel networking through modern/general trade outlets and dealers/ distributors, Institutional customer sites, modern retail distribution centers and multi-pick up drop services.
We provide the following value-added services across industries.